Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming is meant to be an enjoyable form of entertainment. It should never be viewed as a way to earn money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose.
Please gamble responsibly and within your means.
Age Verification
Online casino gaming in New Zealand is restricted to players aged 18 years and over. It is illegal for minors to participate in online gambling. All reputable casinos verify player age and identity before allowing access to gaming platforms.
If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
Recognise these common warning signs that may indicate problem gambling:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other difficult emotions
- Neglecting work, study, family, or other important responsibilities
- Experiencing financial difficulties due to gambling
- Borrowing money to fund gambling activities
- Lying about the amount of time or money spent gambling
- Feeling irritable or anxious when unable to gamble
- Unsuccessful attempts to cut back or stop gambling
If you experience any of these signs, seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, monthly)
- Loss Limits: Set a maximum amount you're willing to lose before stopping play
- Session Time Limits: Automatically log out after a set duration of play
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently close your account and exclude yourself from gambling for a set period
Use these tools proactively to protect yourself and maintain healthy gambling habits.
Support Organizations & Resources
If you're struggling with problem gambling, help is available. Contact these organisations:
New Zealand
- Problem Gambling Foundation (NZ) — Free counselling and support
Phone: 0800 664 262 | Website: www.pgf.nz - Gambling Helpline NZ — 24/7 support line
Phone: 0800 006 886 | Text: 8006
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
United Kingdom
- GamCare — Free counselling and support
Website: www.gamcare.org.uk - GamStop — National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling
Phone: 1-800-522-4700 | Website: www.ncpgambling.org
International
- Gamblers Anonymous — Peer support meetings worldwide
Website: www.gamblersanonymous.org
If You Need Help, Reach Out Today
Problem gambling can affect anyone, regardless of background or circumstances. There is no shame in asking for help. Support services are free, confidential, and available to assist you.
If you or someone you know is struggling with gambling:
- Contact the Problem Gambling Foundation (NZ) on 0800 664 262
- Text 8006 to reach the Gambling Helpline
- Visit www.pgf.nz for additional resources and support options
Recovery is possible. Help is available. Reach out today.